Question 1

What is ScallyWings?

Accepted Answer

We’re a limited-drop aviation lifestyle brand built for aviators, creators, leaders, and people who move with discipline and purpose. Everything we create is inspired by aviation culture and designed to feel like more than apparel. ScallyWings is about identity, legacy, and the mindset behind the mission.

Question 2

What makes ScallyWings different?

Accepted Answer

We don’t build around trend cycles or endless restocks. We create intentional drops that are designed to feel premium, distinctive, and worth wearing long after the moment passes. Our brand is rooted in aviation symbolism, discipline, and self-determination, and we aim to make pieces that carry that spirit into everyday life.

Question 3

Do you ship internationally?

Accepted Answer

Yes. ScallyWings ships worldwide. International customers are responsible for any customs duties, taxes, or import fees required by their country. These fees are not included in the purchase price and are determined by your local customs authority. Prices will update at cart when destination is selected.

Question 4

How does shipping and fulfillment work?

Accepted Answer

Every ScallyWings piece is made to order. Production typically takes 2–5 business days before your order ships. Once fulfilled, estimated delivery times are: United States: 3–7 business days; International: 7–15 business days. Shipping times are estimates and may vary due to carrier delays or peak seasons. You will receive a tracking number as soon as your order leaves our fulfillment facility.

Question 5

How long does it take to get a response?

Accepted Answer

Our ops center responds to all inquiries within 24–48 business hours.

Question 6

What is your returns and exchange policy?

Accepted Answer

Because each ScallyWings piece is made to order, we do not accept returns or exchanges for incorrect size selection, change of mind, or buyer’s remorse. Damaged or defective items will be replaced at no cost if reported within 14 days with photos. Lost packages must be reported within 30 days. Orders shipped to incorrect addresses cannot be refunded or replaced. All limited drops are considered final sale once the drop closes. For first-time buyers, a one-time courtesy exchange may be offered at our discretion.

Question 7

What sizes do you offer?

Accepted Answer

We currently offer sizes XS through XXL, with select items available up to 3XL. All sizing is standard U.S. retail fit. A sizing chart is available on each product page to help you find the right fit before you suit up.

Question 8

How do I take care of my ScallyWings gear?

Accepted Answer

To keep your gear mission-ready: machine wash cold, turn garments inside out, hang dry or tumble dry low. Avoid bleach or high heat.

Question 9

Who manufactures your apparel?

Accepted Answer

ScallyWings products are produced through a curated network of trusted partners — both in the United States and internationally. Priority is given to U.S.-based production when possible. All products meet strict quality standards.

Question 10

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, AmEx, Discover), as well as Apple Pay, Google Pay, and Shop Pay. Your checkout is fully encrypted and secured.

Question 11

How do I know when the next drop is coming?

Accepted Answer

Sign up for our crew list and follow us on socials @ScallyWings. We’ll send early access, exclusive updates, and limited previews. No spam — just drop alerts and clearance codes.

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